InterCom

Intercom is a customer relationship through conversational, messenger-based experience for users.

Sprinkle now supports Intercom as a data source. On clicking the "+sign" a list of data sources appears. In this case, Intercom is selected. A new Intercom data source is named and created.

To create a connection, the user needs to “Connect to INTERCOM” which leads to a sign in page.

Next, the users need to sign in to their Intercom account.

Post login, users will be prompted to authorize access for sprinkle to read data further. Once a user provides consent, the connection can be created from Sprinkle.

Next, in the datasets tab, users need to select the report type from the dropdown list, for Contacts and Data_Attributes, the user needs to select the Sub-Report too.

In the Ingestion Jobs tab, the concurrency (number of tables that can run in parallel, a maximum of 7) can be set preferentially before running the job. The status of the job will be updated in the tab below once it’s complete. The jobs can also be set to run automatically by enabling autorun. Frequency can be changed by clicking on More --> Autorun-->Change Frequency.